Privacy Policy

Branduin Business Support Ltd (“we,” “us,” or “our”) is committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, and safeguard your personal and business information when you visit our website or participate in our business support programmes.

Data Handling and Compliance Practices

As a data processor acting on behalf of Local Authorities, we collect, store, delete, and manage information strictly under their written instructions and in accordance with UK GDPR. We only process data for the purpose of delivering SME business support programmes. This includes secure handling of registration details, programme participation, and outcomes. We do not repurpose, sell, or use your data for commercial gain. We document all processing activities to ensure transparency, accountability, and privacy at every stage. All records are retained only for the duration specified by the Local Authority and are securely deleted or returned upon instruction.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, or any details you voluntarily provide.
• Business Data: Company name, job title, business address, contact details, and any information related to your business interactions with us.
• Usage Data: IP address, browser type, pages visited, and interactions with our website.

How We Use Your Information

• Deliver our business support programmes.
• Provide and improve our services.
• Respond to inquiries and support requests.
• Send relevant updates or marketing communications (if you have opted in).
• Analyse website traffic and trends.

Sharing Your Information

We do not sell or rent your personal information.

However, we may share data in the following cases:

• With funders, business partners, and collaborators, e.g. Local Authorities, Chambers of Commerce, Local Anchor Institutions – for the purpose of programme delivery.
• With third-party service providers who assist in website functionality or analytics.
• If required by law or to protect our rights and security.

Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

Your Rights

Depending on your location, you may have rights over your personal data, such as:

• Accessing, correcting, or deleting your information.
• Opting out of marketing communications.
• Requesting data portability.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Branduin Business Support Ltd
Registered address: Alton House, 66-68 High Street, Northwood HA6 1BL
Email: info@branduin.co.uk

Tel: 0203 488 7150

Download our policy here.